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0800 9 10 11 95

Contact Us @Friendlyfireandsafety

If your query relates to order tracking please click here.

If you are experiencing difficulties placing an order, please email us with details of the problem and we'll try to resolve it as quickly as possible. Alternatively you can contact our Customer Service team on 0800 9 10 11 95 to place and/or discuss your order. 

If you would like to discuss a query, ask a question or make a comment on your experience of using friendlyfireandsafety.com, please contact us through one of the methods below:


BY EMAIL:

Complete our online form to send an email to our Customer Service team. We aim to respond to your email within 24 hours of receipt.


BY TELEPHONE:
Call our Customer Service team on 0800 9 10 11 95, any time between 9am and 5pm, workdays.

(Freephone number for Landline users only. As mobile and other network call charges may vary, please refer to your service provider for more details.)


BY TELEPHONE FROM ABROAD or MOBILE:
Call +44 (0)1254 882 996


BY FAX:
Fax us on 0870 9 10 11 95.

(Local rate number for BT users only. As other network call charges may vary, please refer to your service provider for more details.)


BY POST:

Write to:

Customer Services,

Friendly Fire and Safety Ltd.

Barn Meadow House,

Barn Meadow Lane,

Great Harwood,

Lancashire,

BB6 7AB.


TECHNICAL SUPPORT:
If you have any queries or problems with a product or simply want advice on what products you need, call our Technical support team on 0800 9 10 11 95 or email: admin@friendlyfireandsafety.com from 9am to 5pm weekdays.